Terms & Conditions

Last updated: March 22, 2025

Introduction

Welcome to Sapphire Fragrances Limited. These Terms and Conditions ("Terms") govern your use of our website sapphirefragrances.com (the "Site") and your purchase of products from us.

By accessing our Site and/or making a purchase, you agree to be bound by these Terms and any other policies referenced herein. Please read these Terms carefully before using our Site or making a purchase.

About Us

SAPPHIRE FRAGRANCES LIMITED
Airport House, Purley Way
Croydon, Surrey
United Kingdom, CR0 0XZ
Email: info@sapphirefragrances.com

Company Registration Number: 15896657

Products and Pricing

Product Information

We make every effort to display our products and their colors as accurately as possible. However, the actual colors you see will depend on your monitor, and we cannot guarantee that your monitor's display of any color will be accurate.

All product descriptions, information, and materials shown on this Site are provided for informational purposes only.

Pricing

All prices shown on our Site are in British Pounds Sterling (£) and include VAT where applicable.

We reserve the right to change prices at any time without notice. However, if you have already submitted an order, we will not change the price of items ordered.

Availability

All products are subject to availability. We reserve the right to discontinue any product at any time.

If a product is unavailable after you have placed an order, we will notify you as soon as possible and provide a refund for the unavailable item if your payment has already been processed.

Ordering and Payment

Order Acceptance

Your order constitutes an offer to purchase products from us. We reserve the right to accept or decline your order for any reason.

After placing an order, you will receive an email acknowledging that we have received your order. This email does not constitute acceptance of your order; it only confirms that we have received it.

Your order will be accepted when we send you an email confirming that the products have been dispatched. At this point, a contract for the sale of products will come into existence between you and us.

Payment Methods

We accept the following payment methods:

Credit/Debit Cards (Visa, Mastercard, American Express)
PayPal
Apple Pay
Google Pay

All credit/debit card payments are subject to validation checks and authorisation by your card issuer. If your card issuer refuses to authorise payment, we will not be liable for any delay or non-delivery and we may not be able to process your order.

Age Restrictions

By placing an order, you confirm that you are at least 18 years old or have parental consent to make purchases from our Site.

Shipping and Delivery

For information regarding shipping methods, delivery times, and costs, please refer to our Shipping & Returns Policy.

Returns and Refunds

For information regarding our return process, eligibility, and refund procedures, please refer to our Shipping & Returns Policy.

Intellectual Property

Trademarks and Copyright

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Sapphire Fragrances Limited or our content suppliers and is protected by international copyright laws.

All trademarks, service marks, and trade names used on this Site are trademarks or registered trademarks of Sapphire Fragrances Limited or other respective owners who have granted us the right and license to use such marks.

Use of Site Content

You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by us in writing.

You may use information about our products purposely made available by us for downloading, provided that you:

Do not remove any proprietary notices from the materials
Use the material for personal, non-commercial purposes only
Do not copy or post the material on any network computer or broadcast in any media
Do not modify the materials

User Accounts

Account Creation

To make purchases on our Site, you may be required to create an account. When you create an account, you must provide information that is accurate, complete, and current at all times.

Account Security

You are responsible for safeguarding the password you use to access your account and for any activities or actions under your account. We encourage you to use "strong" passwords (passwords that use a combination of upper and lowercase letters, numbers, and symbols) with your account.

You agree to notify us immediately of any unauthorised access to or use of your account. We cannot be responsible for any liabilities, losses, or damages arising out of the unauthorised use of your account.

Privacy

Your use of our Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

Limitation of Liability

To the fullest extent permitted by applicable law, Sapphire Fragrances Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your access to or use of or inability to access or use the Site
Any conduct or content of any third party on the Site
Any content obtained from the Site
Unauthorised access, use, or alteration of your transmissions or content

In no event shall our total liability to you for all claims arising from or relating to these Terms or your use of the Site exceed the amount paid by you to us in the last six months.

Product Liability

Nothing in these Terms shall limit or exclude our liability for:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded or limited by law

Indemnification

You agree to defend, indemnify, and hold harmless Sapphire Fragrances Limited and our licensees, licensors, affiliates, and employees from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from your use of the Site or your violation of these Terms.

Force Majeure

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control (Force Majeure Event).

A Force Majeure Event includes any act, event, non-occurring event, omission, or accident beyond our reasonable control and includes:

Strikes, lock-outs, or other industrial action
Civil commotion, riot, invasion, terrorist attack, war, or threat of war
Fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic, or other natural disaster
Impossibility of the use of public or private transport
Impossibility of the use of public or private telecommunications networks
Acts, decrees, legislation, regulations, or restrictions of any government

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We reserve the right to modify these Terms at any time. If we make changes to these Terms, we will post the revised Terms on the Site and update the "Last updated" date at the top of these Terms.

Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding our Site and supersede any prior agreements we might have had regarding the Site.

Contact Us

If you have any questions about these Terms, please contact us:

SAPPHIRE FRAGRANCES LIMITED
Airport House, Purley Way
Croydon, Surrey
United Kingdom, CR0 0XZ
Email: info@sapphirefragrances.com